top of page

FAQ

How do I place an order?

First click "Shop" on the top and then add product into Cart. Shopping Cart icon is located at top right. Click on it would show your current added items.

Shipping

Product price does not include shipping. All shipping fee are calculated at the end of the checkout. 

Secure Ordering & Payment Options

Our payment gateway is hosted by Stripe. If you can not pay by bank card, our local store is always open for you.

Returns & Refunds

We only accept return for faulty product which is damaged before ship to you. This does not include any food product or unsatisfied by shape, colour or usability. We do not cover return delivery fee, and the product must ship with original package. We charge 20% restock fee for any kind of return. if the package is damaged, packaging fee would be charged too.

Please contact us in advance before shipping faulty product to us. ​

bottom of page